Support
Email is the best way to reach us: support@latelunch.app.
What to include
- Which app you need help with
- Your device and iOS version
- What happened, with a screenshot if you can
App tips
Eden
- Sale notifications are part of Eden Ultra. If they stop arriving, check that notifications for Eden are on in iOS Settings.
- Ultra missing on a new device? Tap Restore purchases with the Apple ID you subscribed with. You can manage or cancel the subscription in Settings › your name › Subscriptions.
- Envato reports sales in Melbourne, Australia time by default, so a sale can land on a different day than you expect. When you write in, include your Envato username, never your password.
Octostack
- Tell us which Stack Exchange site you were on and, if you can, the link to the question or answer.
- Voting, answering and commenting are free for everyone. If one of them fails, it's usually that site's permissions or a network problem, not Ultra.
- Ultra missing on a new device? Restore purchases in the app with the Apple ID you subscribed with. You can manage or cancel the subscription in Settings › your name › Subscriptions.
- When you write in, never send your Stack Exchange password.
GitHub Contributions
- Include your GitHub username so we know which account's widget to look at.
- It's open source, so bug reports and feature requests are welcome as GitHub issues too.
Email about GitHub ContributionsGitHub Contributions support page
Sticker Creator Studio
- Tell us what you were making when the problem happened.
Email about Sticker Creator StudioSticker Creator Studio support page
Anything else
For anything that isn't app support, write to hello@latelunch.app.